They act a little snobby there, not all of them, but enough for me to not go except on Saturdays and ONLY if i really got to. Also, i run a business and 1 time i went to get a bunch of rolled coins. Once given to me, there was NO way i could carry all them rolled coins and 5s, 1s, 10s, etc without something to put them in. But, the teller looked at me, waiting for me to collect and go.. when i asked for something to put them in i got looked at funny and she said they had nothing to put them in and thought i brought something to put them in. This was all last second for me, i didn't know i needed all that till i got a call from an employee of mine... so, after explaining how the NICE ladies at the other branch usually give me an empty coin box to use, magically she came up with an empty penny box. But, also didn't bother to help me fill it up either. The branch one jefferson street is so much better!! Love the ladies over there! They do EVERYTHING they can to make life so much easier on me, while wearing a REAL smile on their faces! Too bad i got to go today... they really should open the jefferson branch on Saturdays, might get a little more business... just sayin...
We have had trouble several times just trying to deposit checks into our checking account! It seems one particular teller in the drive through is responsible for this! If we where going to cash a check written to us and keep the money I could see a little more but going into our checking account I donot understand! It has got to the point we are going to another bank after 20 years with ya'll!
Horrible service from staff and management
Wells Fargo Bank is a US Bank based in Alexander City, Alabama. Wells Fargo Bank is located at 4316 US-280, Alexander City, AL 35010, USA.
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